SHIPPING & Delivery
Shipping Policy
1. Shipping Methods and Timeframes:
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We offer standard and expedited shipping options for all orders.
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Standard shipping typically takes 3-7 business days for delivery within the contiguous India . For orders outside this region, delivery times may vary.
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Expedited shipping options are available for those who need their orders delivered faster. Please refer to the checkout page for expedited shipping rates and estimated delivery times.
2. Order Processing Time:
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Orders are processed within 1-2 business days from the date of purchase. Please note that processing may take longer during peak seasons or promotional periods.
3. Shipping Costs:
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Shipping costs are calculated based on the weight of the items purchased, the shipping method selected, and the destination of the order. Customers can view the shipping costs at the checkout before completing their purchase.
4. Tracking Information:
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Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this tracking information to monitor the status of your delivery.
5. International Shipping:
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We offer international shipping to select countries. International shipping rates and delivery times vary depending on the destination. Customers are responsible for any customs duties or taxes imposed by their country.
6. Shipping Restrictions:
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We currently do not ship to P.O. boxes or APO/FPO addresses. We also reserve the right to refuse shipping to certain locations due to logistical constraints or legal restrictions.
7. Delivery Issues:
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In the rare event that your order is delayed or lost in transit, please contact our customer support team for assistance. We will work with our shipping partners to resolve the issue and ensure that you receive your order as soon as possible.
8. Delivery Confirmation:
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All orders require a signature upon delivery. If you are not available to sign for your package, a delivery notification will be left at the shipping address, and you may need to arrange for redelivery or pickup at a local shipping facility.
9. Change of Shipping Address:
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If you need to change the shipping address for an order that has already been placed, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible once the order has been processed for shipping.
10. Returns Due to Shipping Issues:
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If your order arrives damaged, defective, or incorrect, please contact our customer support team within 7 days of delivery to arrange for a return or exchange. We will cover the cost of return shipping and issue a refund or replacement once the returned items have been received and inspected.
11. Holiday Shipping:
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During peak holiday seasons, such as Black Friday or Christmas, please expect longer processing times and possible shipping delays due to high order volumes and carrier limitations. We recommend placing your orders in advance to ensure timely delivery.
12. Contact Information:
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If you have any questions or concerns regarding our shipping and delivery policy, please contact our customer support team at eminence1604@gmail.com or +91 9554757468 . We are here to assist you with any inquiries and provide you with the best possible shopping experience.